Terms of service

If you don’t agree with any part of these terms, please don’t use the platform. By creating an account, you confirm that you’re at least 18 years old and legally able to enter into this agreement.

You’re responsible for keeping your password or Google account secure and for activity under your Narumelo account. Tell us immediately if you think someone else has accessed it. You agree to provide accurate information at sign-up and to keep it updated.

One person, one account. Creating extra accounts to circumvent blocks, suspensions, or circle limits is not allowed.

You agree not to:

• Harass, threaten, or intimidate any person.
• Share content that is illegal, hateful, sexualising, or that exploits minors.
• Impersonate another person or misrepresent your identity.
• Spam, advertise, or solicit in circles, DMs, or prompts.
• Share private contact information (yours or anyone else’s) in circle chats.
• Attempt to access data you don’t have permission for, or reverse-engineer the service.
• Use bots, scrapers, or automated tools to access Narumelo.
• Circumvent the mutual-DM system to send unsolicited messages.

The full behavioural expectations are in our Community guidelines, which are part of these terms by reference.

Circle owners may create house rules for their own circle. Those rules supplement these Terms and the Community Guidelines; they cannot override Narumelo’s safety rules, permit illegal conduct, discriminate against protected groups, or remove a member’s ability to report or leave.

House rules are shown before joining, and members agree to follow them while participating. Owners may update their rules as the circle evolves. If you no longer agree, you may leave the circle or report a rule that conflicts with Narumelo policy.

An invite link opens the named circle and its current house rules. An invitation does not guarantee membership: capacity, privacy settings, approval requirements, account eligibility, and rule acceptance still apply. Do not mass-send or misuse invitation links.

You own the content you post (messages, prompt responses, profile details, avatar, and circle house rules). By posting it on Narumelo, you grant us a limited licence to host, store, and display it to the people it’s meant for (your circle members, your DM partners, or the public profile visitors) — solely to operate the service.

We don’t claim ownership of your content. We don’t use your content to train AI models. We don’t sell your content to anyone.

Narumelo is a platform that connects people. We are nota party to any interaction between users, and we’re not responsible for what users say or do to each other. We moderate to keep the space safe, but we can’t guarantee the behaviour of every member.

Authorised moderators and administrators may access circle content, reports, account status, and relevant context when needed to enforce these Terms, investigate abuse, protect members, or operate the service. This access does not transfer ownership of your content.

We may suspend or terminate your account if you break these terms or the community guidelines. Where possible, we’ll warn you first; for serious violations (illegal content, predation, targeted harassment), we’ll act immediately without notice.

You can request account deletion from “My profile → Your data” or by contacting privacy@narumelo.com. Personal account data is scheduled for deletion within 30 days. Some circle messages may remain under “Former member” to preserve conversation context, unless applicable law requires removal.

If your account is suspended, you may request a review by contacting hello@narumelo.com with your account username and relevant context. We aim to have a different authorised reviewer assess the appeal where moderation capacity allows.

Pricing pages may describe planned Plus, Patron, Foundation Patron, tipping, or other coming-soon features. A feature label or roadmap description is not a promise of a release date or permanent availability.

No paid subscription begins until a working checkout clearly shows the price, billing interval, renewal, cancellation, and refund terms. We will update these Terms before accepting paid subscriptions or one-time tips.

We work hard to keep Narumelo available, but we don’t guarantee uninterrupted access. We may change features, pause the service for maintenance, or discontinue parts of it. We’ll give you reasonable notice for major changes that affect your data.

Narumelo is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that the service will be error-free, secure, or available at all times.

To the fullest extent permitted by law, Narumelo and its team will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service — including loss of data, emotional distress, or harm from interactions with other users.

Our total liability for any claim arising from these terms is limited to the amount you’ve paid us in the past 12 months (which, for most users, is zero — Narumelo’s core features are free).

These terms are governed by the laws of the jurisdiction where Narumelo is operated, without regard to conflict-of-law principles. Any disputes will be resolved in the courts of that jurisdiction, unless you’re in a region where local consumer protection laws give you the right to use your local courts.

We may update these terms from time to time. We’ll update the “last updated” date above and notify you in the app for material changes. Continued use after changes take effect means you accept the updated terms.